Privacy Policy

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

Last updated: January 2025

Data Security

We use industry-standard security measures to protect your data. All data is encrypted in transit using TLS/SSL and stored securely in our database with Row Level Security (RLS) policies.

Information We Collect

Account Information

When you create an account, we collect your email address, username, and password (hashed). You may also provide additional profile information such as your name, bio, and profile picture.

Content You Create

We store the content you create on the platform, including posts, comments, prompts, use cases, and other contributions. This content is associated with your account and may be visible to other members of your organization.

Usage Data

We collect information about how you use the platform, including pages visited, features used, and interactions with content. This helps us improve the platform and provide better recommendations.

Cookies and Tracking

We use cookies and similar technologies to maintain your session, remember your preferences, and analyze platform usage. You can control cookie preferences through your browser settings.

How We Use Your Information

  • To provide and improve our services
  • To personalize your experience and recommendations
  • To communicate with you about your account and platform updates
  • To ensure platform security and prevent abuse
  • To analyze usage patterns and improve features
  • To comply with legal obligations

Multi-Tenant Data Isolation

The AI Marketing Collective uses a multi-tenant architecture. Your data is isolated by organization (org_id) and is only accessible to members of your organization. We implement strict Row Level Security (RLS) policies to ensure data isolation and privacy.

Data Sharing

We do not sell your personal information. We may share your information only in the following circumstances:

  • With your explicit consent
  • To comply with legal obligations or court orders
  • To protect our rights and prevent fraud or abuse
  • With service providers who assist in platform operations (under strict confidentiality agreements)

Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate or incomplete data
  • Delete your account and associated data
  • Export your data
  • Opt out of non-essential communications
  • Control notification preferences

Confidential Information Warning

⚠️ IMPORTANT: Do NOT Share Confidential Information

The AI Marketing Collective is a collaborative platform where content may be visible to other users within your organization or, in some cases, publicly. We are NOT responsible if you choose to share:

  • Confidential business information, trade secrets, or proprietary data
  • Personal identifiable information (PII) of yourself or others
  • Client or customer information protected by confidentiality agreements
  • Information subject to non-disclosure agreements (NDAs)
  • Regulated or protected information (HIPAA, GDPR, etc.)
  • Financial information, passwords, or authentication credentials

By using the platform, you acknowledge that you are solely responsible for ensuring that any information you share complies with confidentiality obligations, privacy laws, and regulatory requirements. We assume no liability for any unauthorized disclosure or misuse of confidential information that you choose to share on the platform.

If you need to share sensitive information, please use secure, private channels outside of this platform. Always review your organization's data handling policies before sharing information.

AI-Generated Content Privacy

When you use AI features on the platform, your queries may be processed by third-party AI services (OpenAI, DeepSeek) to generate responses. We maintain transparency about AI usage and clearly label AI-generated content. Your queries are used to improve AI responses but are not shared with third parties for training purposes beyond what is necessary for the service.

AI Content Disclaimer:

We are NOT responsible for the accuracy, completeness, or reliability of AI-generated content. AI systems may produce errors, hallucinations, or inaccurate information. Always verify important information independently and do not rely solely on AI-generated content for critical decisions.

Data Security Limitations

While we implement industry-standard security measures including encryption, Row Level Security (RLS), and access controls, no system is 100% secure. We cannot guarantee absolute security against data breaches, unauthorized access, or cyber attacks. By using the platform, you acknowledge that:

  • We are not liable for damages resulting from security breaches beyond our reasonable control
  • You are responsible for maintaining strong passwords and account security
  • You should not share sensitive information that requires absolute confidentiality
  • You should maintain backups of important content

We retain your data for as long as your account is active or as needed to provide services. When you delete your account, we will delete or anonymize your personal data within 30 days, except where we are required to retain it for legal compliance.

Children's Privacy

The AI Marketing Collective is not intended for users under the age of 18. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through a notice on the platform. Your continued use of the platform after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us through the platform or email us at privacy@theaimarketingcollective.com.

Questions About Privacy?

If you have any questions or concerns about how we handle your data, we're here to help.